FAQs

Are you based at Nottingham Squash Rackets Club (NSRC)?

No, The Racket Surgery is not affiliated with NSRC. Although I am a playing member of NSRC, I am not based there – I am an independent stringer based elsewhere in The Park.

How long will my strings last?

Unfortunately, I can’t offer a guarantee on the life of your strings. Even brand-new strings can occasionally break after limited use. Although I do not offer refunds for premature breakages, if you return your racket to me I will aim to reach an amicable solution with you. I try to be as fair as possible in these situations and will treat each case individually based on the particular circumstances (e.g. amount of use).

Do the prices listed include both the cost of the strings and the cost of re-stringing?

Yes, the prices are inclusive of frame inspection and clean, string and labour.

Can I provide my own string?

Yes, there is a standard labour charge of £12 for this service.

I want a new bumper guard on my racket. Can I keep the strings?

No, unfortunately it’s not possible to replace the bumper guard or grommet strips without also re-stringing the racket. The strings secure the bumper guard and grommet strips to the frame, so must be cut out first. I would recommend having the damaged bumper guard and/or grommets replaced as part of your next re-string, and to apply some head protection tape as a temporary measure to protect the frame until then.